Contact
We reply within one business day
Questions about an order, a fabric, or a return — write to us. Real humans, no scripts.
Customer care
support@ashevale.com — orders, shipping, returns.
Everything else
hello@ashevale.com — press, partnerships and wholesale.
Company
天津津艺家居用品有限公司 (Tianjin Jinyi Home Goods Co., Ltd.)
天津市滨海高新区华苑产业区兰苑路五号A座813
Room 813, Building A, No.5 Lanyuan Road, Huayuan Industrial Area, Binhai Hi-Tech Zone, Tianjin, China
Customer care hours: Monday–Friday, 9:00–18:00 (GMT+8). Emails received on weekends are answered first thing Monday.