Returns & Exchanges

Last updated: 2026-10-01

The short version

If a piece does not make your home feel calmer, send it back within 30 days of delivery for a full refund. No interrogation, no fine print.

Conditions

• Items must be unwashed and unused, with original tags attached
• Final-sale items are marked on the product page
• Return shipping is free within the US for defective items; otherwise a flat $7.95 label fee is deducted

How to start a return

Email support@ashevale.com with your order number — we will reply with a prepaid label and instructions within one business day.

Refunds

Refunds are issued to your original payment method within 5–7 business days of receiving your return.